Return Policy

Returns
Due to the COVID-19 pandemic and concerns for hygiene, we cannot accept returns at this time.

We cannot guarantee the type of bamboo used for straws. It may vary by color texture and width.

Exchanges (if applicable)
We only replace items if they are defective or damaged. We cannot guarantee the type of bamboo used for straws. It may vary by color texture and width. If you need to exchange it for the same item, send us an email at orders@strawfree.org and send your item to: Returns, 12802 Via Nestore, Del Mar CA 92014..